Configuration

Question

Why does the communication between iQ-VIEW and iQ-ROBOT not work?

Please check the following:

- Did you enter the correct IP address of the computer where the Robot Service is running on?

- Port 443 is not blocked

- File and printer sharing is enabled on both computers

- You have not entered a hostname like localhost (Only IP-Addresses are valid for communication)

- Both computers (Client & Server) are in the same workgroup

- Both computers have a common account (username and password)